A High Reliability Organization (HRO) is an organization that has succeeded in avoiding catastrophes in an environment where normal accidents can be expected due to risk factors and complexity.
Important case studies in HRO research include both studies of disasters (e.g., Three Mile Island nuclear incident, the Challenger explosion and Columbia explosion, the Bhopal chemical leak, the Tenerife air crash, the Mann Gulch forest fire, the Black Hawk friendly fire incident in Iraq and HROs like the air traffic control system, naval aircraft carriers, and nuclear power operations.
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Famous quotes containing the words high and/or organization:
“Who dreamed that beauty passes like a dream?
For these red lips, with all their mournful pride,
Mournful that no new wonder may betide,
Troy passed away in one high funeral gleam,
And Usna’s children died.”
—William Butler Yeats (1865–1939)
“... every woman’s organization recognizes that reformers are far more common than feminists, that the passion to look after your fellow man, and especially woman, to do good to her in your way is far more common than the desire to put into every one’s hand the power to look after themselves.”
—Crystal Eastman (1881–1928)