Teacher Recruitment, Training, and Organization
There are two primary types of teachers in Hess: Native-Speaking Teachers (NST's) and Chinese Co-Teachers (CT's). There are also French and Japanese speaking teachers for Hess's other language programs. CT's are drawn primarily from Taiwan, with NST's hailing from the foreign countries listed above. CT's and NST's have separate training schedules and requirements.
Within each branch of a Hess school, NST's are directly managed by the Head NST (HNST). HNST's have to have six months of experience at teaching and undergo special management training. CT's are directly managed by a Head CT (HCT). Both the HNST and HCT answer to the school's branch manager. If a Hess Language School has an associated Kindergarten, it may keep the positions of HNST and HCT for the two schools separate, though at some branches the same person could work in both positions.
NST's experience five training sessions at different times: an initial introduction to Hess, one-month training, 3-month training, 6-month training, and 9-month training. Each training session past the first is intended to focus on a different aspect of teaching, designed to help build on the NST's growing experience. After one year, if the NST has completed all the required training sessions, they earn a Hess TEFL, which is generally useless outside the Republic of China. Each training session has its own manual.
In addition to the required sessions, Hess also conducts mandatory extra training for new material, such as when levels 13 - 16 were added to the Step Ahead curriculum.
Read more about this topic: Hess Educational Organization
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