Gaming the system (also referred to as gaming the rules, abusing the system, milking the system, playing the system, or working the system) can be defined as using the rules and procedures meant to protect a system in order, instead, to manipulate the system for a desired outcome.
According to James Rieley, structures in organizations (both explicit and implicit policies and procedures, stated goals, and mental models) drive behaviors that are detrimental to long-term organizational success. For some, "error...is the essence of 'gaming the system,' in which a gap in protocol allows for errant practices that lead to unintended results."
Famous quotes containing the words gaming and/or system:
“Sir, I do not call a gamester a dishonest man; but I call him an unsocial man, an unprofitable man. Gaming is a mode of transferring property without producing any intermediate good.”
—Samuel Johnson (1709–1784)
“New York is more now than the sum of its people and buildings. It makes sense only as a mechanical intelligence, a transporter system for the daily absorbing and nightly redeploying of the human multitudes whose services it requires.”
—Peter Conrad (b. 1948)