First ScotRail - Performance

Performance

Performance figures for National Express’s last quarter as franchise holder, July to September 2004, were:

Period % trains arriving within 5 mins of scheduled time Change
1Jul - Sep 2004 82.8% 2Down 4.2% on the same quarter the previous year
1Jul - Sep 2004 84.2% 1Down 1.0% on the previous year as a whole

Performance figures for First Group’s first quarter as franchise holder, October to December 2004, were:

Period % trains arriving within 5 mins of scheduled time Change
1Oct - Dec 2004 79.8% 2Down 1.9% on the same quarter the previous year
1Oct - Dec 2004 83.7% 1Down 0.5% on the previous year as a whole

First Group started operating the franchise on 17 October 2004.

The performance figures released by the Office for Rail Regulation (ORR) are as follows:

Period % trains arriving within
5 mins of scheduled time
(over three months)
Change over
same quarter the previous year
% trains arriving within
5 mins of scheduled time
Moving Annual Average (MAA)
Change over
previous year as a whole
01Apr - Jun 2007 91.4% 2Up 0.8% 89.0% 2Up 0.2%
02Jul - Sep 2007 93.0% 2Up 2.2% 89.6% 2Up 0.7%
03Oct - Dec 2007 87.3% 2Up 2.8% 90.1% 2Up 0.6%
04Jan - Mar 2008 90.5% 2Up 2.0% 90.6% 2Up 0.6%
05Apr - Jun 2008 93.6% 2Up 2.4% 91.1% 2Up 0.6%
06Jul - Sep 2008 92.8% 2Down 0.2% 91.0% 2Up 0.4%
07Oct - Dec 2008 86.5% 2Down 0.9% 90.9% 2Up 0.3%
08Jan - Mar 2009 89.6% 2Down 1.0%> 90.6% 2Down 0.3%
09Apr - Jun 2009 93.0% 2Down 0.6% 90.5% 2Down 0.1%
10Jul - Sep 2009 93.5% 2Up 0.9% 90.7% 2Up 0.2%
11Oct - Dec 2009 86.7% 2Up 0.2% 90.7% 2Unchanged
12Jan - Mar 2010 89.5% 2Down 0.1% 90.7% 2Unchanged
13Jul - Sep 2010 94.5% 2Up 1.1% 91.4% 2Up 0.8%
14Oct - Dec 2010 78.4% 2Down 9.6% 92.9% 2Up 2.4%
14Jan - Mar 2011 89.1% 2Down 0.0% 90.1% 2Down 0.0%

Note:

  • The percentage change figures are not the actual increases in % but the percentage increase in the % value.
  • These values are very similar to the sector performance level.

Read more about this topic:  First ScotRail

Famous quotes containing the word performance:

    Having an identity at work separate from an identity at home means that the work role can help absorb some of the emotional shock of domestic distress. Even a mediocre performance at the office can help a person repair self-esteem damaged in domestic battles.
    Faye J. Crosby (20th century)

    There are people who think that wrestling is an ignoble sport. Wrestling is not sport, it is a spectacle, and it is no more ignoble to attend a wrestled performance of suffering than a performance of the sorrows of Arnolphe or Andromaque.
    Roland Barthes (1915–1980)

    The audience is the most revered member of the theater. Without an audience there is no theater. Every technique learned by the actor, every curtain, every flat on the stage, every careful analysis by the director, every coordinated scene, is for the enjoyment of the audience. They are our guests, our evaluators, and the last spoke in the wheel which can then begin to roll. They make the performance meaningful.
    Viola Spolin (b. 1911)