Performance
Performance figures for FCC covering the four week period from 17 August to 13 September 2008 were the best performance figures in the franchise history. Public Performance Measurement (PPM) reached 93.94% which is the highest level achieved in the two-and-a-half years of the First Capital Connect franchise and for the previous eight years of operating. During this period, 1.39% of services were cancelled, beating the previous low of 1.72% obtained in March 2008.
Official figures released by the ORR (Office for Rail Regulation) for the fourth quarter of the financial year 2011-12 were 88.8% PPM, 0.9% down on the previous year whilst the MAA was 90.0% up to 31 March 2012.
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Famous quotes containing the word performance:
“No performance is worth loss of geniality. Tis a cruel price we pay for certain fancy goods called fine arts and philosophy.”
—Ralph Waldo Emerson (18031882)
“Just as the performance of the vilest and most wicked deeds requires spirit and talent, so even the greatest demand a certain insensitivity which under other circumstances we would call stupidity.”
—G.C. (Georg Christoph)
“True balance requires assigning realistic performance expectations to each of our roles. True balance requires us to acknowledge that our performance in some areas is more important than in others. True balance demands that we determine what accomplishments give us honest satisfaction as well as what failures cause us intolerable grief.”
—Melinda M. Marshall (20th century)