Role
The FM sector acts as an umbrella, horizontally oriented market. It currently represents about 5% of global GDP. Because of its increasing relevance to the core business, it more and more takes the lead when developing a 'new world of work' and 'new ways of working'. As a result the need for convergence with Human Resources, Real Estate and Information Technology has increased dramatically. Also, the FM sector has started taking its social responsibility, has become a strong driver of economy and proofed its role as integrator of people, place and processes. As a result FM has become the leading business service able to integrate the tangible assets of real estate and facilities with the intangible assets of facility services.
The discipline of facility management and the role of facility managers in particular are evolving to the extent that many managers have to operate at two levels: strategic-tactical and operational. In the former case, clients, customers and end-users need to be informed about the potential impact of their decisions on the provision of space, services, cost and business risk. In the latter, it is the role of a facility manager to ensure corporate and regulatory compliance plus the proper operation of all aspects of a building to create an optimal, safe and cost effective environment for the occupants to function. This is accomplished by managing some of the following activities (The United Kingdom market is being used here as an example only. For all other countries other activities, descriptions and standards might apply).
Read more about this topic: Facility Management
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