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The ticket office is on the island platform, as are myki ticket machines.
Outbound trains normally arrive on the western side of the island platform (platform 3), while citybound trains normally arrive on the eastern side of the island platform (platform 2). The other platform (platform 1), on the eastern side of the station, is generally unused as it is too short to accommodate a 6-car suburban train, and has no myki equipment.
The pedestrian subway was previously prone to flooding until improvements to the drainage system were undertaken. A second subway passes under the railway line on the north side of the station, but it does not provide access to any platforms, merely connecting Rose Street to Russell Street.
Read more about this topic: Essendon Railway Station