Empathic design is a user-centered design approach that pays attention to the user's feelings toward a product (Crossley 2003). The empathic design process is sometimes mistakenly referred to as Empathetic design.
Read more about Empathic Design: Characteristics of Empathic Design, Empathic Design Process, Examples in Practice
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“Nowadays the host does not admit you to his hearth, but has got the mason to build one for yourself somewhere in his alley, and hospitality is the art of keeping you at the greatest distance. There is as much secrecy about the cooking as if he had a design to poison you.”
—Henry David Thoreau (1817–1862)