Getting The Services To The People
Achieving integration of electronic service delivery capability is not enough for a government. It also needs to ensure that these electronic services are accessible by the citizens. This is achieved through different "Service Delivery Channels", which take into consideration the IT infrastructure, ability of a citizen to interact with the government electronically, and social considerations. This is usually addressed by "Bridging the Digital Divide"
Read more about this topic: Electronic Services Delivery
Famous quotes containing the words services and/or people:
“Civil servants and priests, soldiers and ballet-dancers, schoolmasters and police constables, Greek museums and Gothic steeples, civil list and services list—the common seed within which all these fabulous beings slumber in embryo is taxation.”
—Karl Marx (1818–1883)
“The tragedy of bold, forthright, industrious people is that they act so continuously without much thinking, that it becomes dry and empty.”
—Brenda Ueland (1891–1985)