Pre-owned
EB Games' pre-owned section covers consoles and games as well as accessories. The trade-in does not include peripheral accessories (aesthetic accessories that are not required for gameplay, including Sports Kits, Charging Stands and AV / Composite / HDMI cables). Whilst current generation consoles and games are still carried in every store, only a few stores referred to as "Vision Stores" still carry the older generation consoles and games (PlayStation Portable and Xbox Original). EB Games also trades in certain Apple iPod (Classic, Touch and Nano), iPhone and iPad models.
In all Australian states and territories, the value of traded games, consoles and accepted accessories can be used as in-store credit towards all items in stock (excluding EB Games Gift Cards) as well as towards paying off a Lay-by or Pre-order on an upcoming release title. Only in some states can the traded value be exchanged for cash. In these instances, items traded for cash are retained by the store (the tradee) for a grace period to verify that the traded items were not obtained by the customer (the trader) through illegal means. Traded games are able to be resold in-store upon being traded in, provided they are physically in re-sellable condition. If the traded items are deemed "defective" by the tradee, a Disc Repair cost can be incurred to the trader, being deducted from the trade value. These items are then processed at the corporate warehouse. All consoles are returned to the warehouse before being approved for re-sale (to re-format any HDD devices and ensure power cables / transformers are safe for use in Australia) regardless of physical condition upon being traded.
As of 1 September 2008, EB Games no longer takes trades on Game Boy Advance, Nintendo GameCube or PlayStation games, however, the trade of a Nintendo Gamecube controller is still accepted due to its compatibility with popular Nintendo Wii titles (Super Smash Bros. Brawl, Mario Kart Wii and Rugby League Live). As of 1 December 2010, EB games no longer takes trades on Xbox original consoles, games or accessories.
As of 1 December 2012, EB Games no longer takes trades on Playstation 2 Games, however, they still take trades on Playstation 2 Consoles.
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