Consumer Response and Class Action
Much of the consumer anger results from feeling that the failure is not their fault, and that Canon is leaving the consumer to pay for the repair. The consumer is then left to have the unit sent back to them at their own cost or pay to have it repaired.
A Chicago law firm, Horwitz, Horwitz & Associates, filed a class action lawsuit in 2005. The law firm Girard Gibbs & De Bartolomeo LLP is investigating this camera error and may file a class-action lawsuit against Canon. A lawsuit was filed and dismissed in a court of law and the plaintiffs are appealing.
Read more about this topic: E18 Error
Famous quotes containing the words consumer, response, class and/or action:
“The so-called consumer society and the politics of corporate capitalism have created a second nature of man which ties him libidinally and aggressively to the commodity form. The need for possessing, consuming, handling and constantly renewing the gadgets, devices, instruments, engines, offered to and imposed upon the people, for using these wares even at the danger of one’s own destruction, has become a “biological” need.”
—Herbert Marcuse (1898–1979)
“The reason can give nothing at all Like the response to desire.”
—Wallace Stevens (1879–1955)
“In verity ... we are the poor. This humanity we would claim for ourselves is the legacy, not only of the Enlightenment, but of the thousands and thousands of European peasants and poor townspeople who came here bringing their humanity and their sufferings with them. It is the absence of a stable upper class that is responsible for much of the vulgarity of the American scene. Should we blush before the visitor for this deficiency?”
—Mary McCarthy (1912–1989)
“Strange goings on! Jones did it slowly, deliberately, in the bathroom, with a knife, at midnight. What he did was butter a piece of toast. We are too familiar with the language of action to notice at first an anomaly: the ‘it’ of ‘Jones did it slowly, deliberately,...’ seems to refer to some entity, presumably an action, that is then characterized in a number of ways.”
—Donald Davidson (b. 1917)