The Digital Conversation Bio-System
Digital Conversations consist of a four stage "bio-system":
Create - Consisting of the preliminary creation and refining of the Digital Conversation including its front end
Interact - Whereby consumers engage with the Digital Conversation
Understand - The usage data of every consumer engaged with a Conversation is automatically stored and aggregated and can be viewed quickly and easily
Adapt - This usage data may lead to changes to the Digital Conversation which are reflected in real time across all channels (as the Conversation is called from one source no matter what the medium accessing it).
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Famous quotes containing the word conversation:
“People that make puns are like wanton boys that put coppers on the railroad tracks. They amuse themselves and other children but their little trick may upset a freight train of conversation for the sake of a battered witticism.”
—Oliver Wendell Holmes, Sr. (1809–1894)