Causes of Poor Decision Downloading
The causes of poor decision downloading include:
- Failure to Clarify Responsibilities. Decision-makers sometimes fail to clarify who has responsibility for communicating the decision.
- Desire to Quickly Inform. Decision-makers may restrict communication to the informational highlights because they are motivated by a desire to promptly inform everyone. They tend to focus on the results of the decision-making process, not on the relevant facts, the options weighed, the manner by which decisions were made, and the uncertainty surrounding conclusions.
- Interest in Protecting Employees. Decision-makers may want to protect employees from all the nitty-gritty details of the decision-making process.
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