Better Business Bureau Review
As of December 2010, the Better Business Bureau gave Facebook an "A" rating"
As of December 2010, the 36-month running count of complaints about Facebook logged with the Better Business Bureau is 1136, including 101 ("Making a full refund, as the consumer requested"), 868 ("Agreeing to perform according to their contract"), 1 ("Refuse to adjust, relying on terms of agreement"), 20 ("Unassigned"), 0 ("Unanswered") and 136 ("Refusing to make an adjustment"). Facebook reportedly claimed to the BBB that some customers had received warnings for violations when none were actually sent.
Read more about this topic: Criticism Of Facebook
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