Concept History
The concept of "success factors" was developed by D. Ronald Daniel of McKinsey & Company in 1961. The process was refined into critical success factors by John F. Rockart between 1979 and 1981. In 1995, James A. Johnson and Michael Friesen applied it to many sector settings, including healthcare.
Many argue that the success of a business is based on identifying a niche market that will ultimately result in growth, development and profitability.
Read more about this topic: Critical Success Factor
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