Crew resource management or cockpit resource management (CRM) is a procedure and training system in systems where human error can have devastating effects. Used primarily for improving air safety, CRM focuses on interpersonal communication, leadership, and decision making in the cockpit. The training originated from a NASA workshop in 1979, which found that the primary cause of most aviation accidents was human error. CRM has since been adopted in different industries and organizations including fire services (to improve situational awareness on the fireground) and the maritime industry, where CRM is referred to as BRM (Bridge Resource Management) or MRM (Maritime Resource Management).
Read more about Crew Resource Management: Overview, United Airlines Flight 232, Adoption in Related Fields, Firefighting Application
Famous quotes containing the words crew, resource and/or management:
“The crew was complete: it included a Boots—
A maker of Bonnets and Hoods—
A Barrister, brought to arrange their disputes—
And a Broker, to value their goods.”
—Lewis Carroll [Charles Lutwidge Dodgson] (1832–1898)
“No, Ernest, don’t talk about action.... It is the last resource of those who know not how to dream.”
—Oscar Wilde (1854–1900)
“No officer should be required or permitted to take part in the management of political organizations, caucuses, conventions, or election campaigns. Their right to vote and to express their views on public questions, either orally or through the press, is not denied, provided it does not interfere with the discharge of their official duties. No assessment for political purposes on officers or subordinates should be allowed.”
—Rutherford Birchard Hayes (1822–1893)