Crew resource management or cockpit resource management (CRM) is a procedure and training system in systems where human error can have devastating effects. Used primarily for improving air safety, CRM focuses on interpersonal communication, leadership, and decision making in the cockpit. The training originated from a NASA workshop in 1979, which found that the primary cause of most aviation accidents was human error. CRM has since been adopted in different industries and organizations including fire services (to improve situational awareness on the fireground) and the maritime industry, where CRM is referred to as BRM (Bridge Resource Management) or MRM (Maritime Resource Management).
Read more about Crew Resource Management: Overview, United Airlines Flight 232, Adoption in Related Fields, Firefighting Application
Famous quotes containing the words crew, resource and/or management:
“The crew was complete: it included a Boots—
A maker of Bonnets and Hoods—
A Barrister, brought to arrange their disputes—
And a Broker, to value their goods.”
—Lewis Carroll [Charles Lutwidge Dodgson] (1832–1898)
“Helping children at a level of genuine intellectual inquiry takes imagination on the part of the adult. Even more, it takes the courage to become a resource in unfamiliar areas of knowledge and in ones for which one has no taste. But parents, no less than teachers, must respect a child’s mind and not exploit it for their own vanity or ambition, or to soothe their own anxiety.”
—Dorothy H. Cohen (20th century)
“Why not draft executive and management brains to prepare and produce the equipment the $21-a-month draftee must use and forget this dollar-a-year tommyrot? Would we send an army into the field under a dollar-a-year General who had to be home Mondays, Wednesdays and Fridays?”
—Lyndon Baines Johnson (1908–1973)