Impact
Craig Dean is considered one of Hollyoaks' most iconic characters. In response to the fan mail the character receives, Burnet stated, "I've had a lot of fan mail and I haven't replied to all of them and I'm really sorry. But I promise I really will reply to everyone." He further revealed, "There was a point where I was completely focused on the storyline and I didn't go and collect the mail for a period of time. I managed to send off about 200 or so letters. But everyone who did send me letters, I've read them all and I really appreciate all the words. In time, I will write back to everyone. More than anything, they are the most important thing to me. Fan appreciation is great – I even appreciate if they don't like Craig, hate him even." Burnet added that he was "genuinely overwhelmed" by all of the attention. "I'm not from an acting background," he stated, "and for three or four years I was perhaps in the background and a lot of fans probably didn't recognise I was there. That was fine for me but I wanted to prove my worth."
Burnet's pairing with actor James Sutton, as Craig and John Paul, has also been successful, winning several LGBT awards. "The gay community likes the story in some ways and I love that," cited Burnet. "In some ways, I sympathise with a lot of people who have come out and it's been difficult for them. I hope that I've justified it not just for them but for people in different positions, people in positions of sexual confusion. It's for them that I hope they've enjoyed the story."
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