Computer Aided Configuration
The first computer-aided maintenance software came from DEC in the 1980s to configure VAX computers. The software was built using the techniques of artificial intelligence expert systems, because the problem of configuring a VAX required expert knowledge. During the research, the software was called R1 and was renamed XCON when placed in service. Fundamentally, XCON was a rule-based configuration database written as an expert system using forward chaining rules. As one of the first expert systems to be pressed into commercial service it created high expectations, which did not materialize, as DEC lost commercial pre-eminence.
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