Services
CommSec's primary channel for customers is its website. The website provides static information that can be refreshed for updates on the frequently changing markets. It offers a comprehensive suite of features including trades, watchlists, funds management, portfolios, holdings management, financial & contract details, cash management, chatrooms and news & research.
CommSec's frequent equities, CFDs and options traders use the realtime trading platform CommSecIRESS. It is a web-based solution, developed by IRESS Market Technology (ASX: IRE) and based on the Java runtime environment. This platform combines the majority of the features of the website, while adding more advanced features and streaming live data from the Australian Securities Exchange.
CommSec also offers phone-based trading through its call-centre, advisory service and the automated voice recognition platform PhoneTrader (formerly Voice Broker).
In 2008 the broker disbanded its Share Shops (face-to-face operations) closing the front in the Commonwealth Bank branch in Pitt St, Sydney, following the earlier closure of the Melbourne Share Shop on Collins St.
Read more about this topic: Commonwealth Securities
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