Principles
The Citizens Advice service in England and Wales, Northern Ireland, and Scotland is guided by four principles. All Citizens Advice Bureaux and workers for the bureaux must adhere to these principles, and bureaux must demonstrate that they adhere to these principles in order to retain membership of the national umbrella bodies.
- A free service
- Confidentiality
- Impartiality
- Independence
The service is also committed to:
- Accessibility
- Effectiveness
- Community accountability
- The client’s right to decide
- A voluntary service
- Empowerment
- Information retrieval
- A generalist service
Read more about this topic: Citizens Advice Bureau
Famous quotes containing the word principles:
“I cannot consent that my mortal body shall be laid in a repository prepared for an Emperor or a King—my republican feelings and principles forbid it—the simplicity of our system of government forbids it.”
—Andrew Jackson (1767–1845)
“The honor my country shall never be stained by an apology from me for the statement of truth and the performance of duty; nor can I give any explanation of my official acts except such as is due to integrity and justice and consistent with the principles on which our institutions have been framed.”
—Andrew Jackson (1767–1845)
“...at this stage in the advancement of women the best policy for them is not to talk much about the abstract principles of women’s rights but to do good work in any job they get, better work if possible than their male colleagues.”
—Virginia Crocheron Gildersleeve (1877–1965)