Principles
The Citizens Advice service in England and Wales, Northern Ireland, and Scotland is guided by four principles. All Citizens Advice Bureaux and workers for the bureaux must adhere to these principles, and bureaux must demonstrate that they adhere to these principles in order to retain membership of the national umbrella bodies.
- A free service
- Confidentiality
- Impartiality
- Independence
The service is also committed to:
- Accessibility
- Effectiveness
- Community accountability
- The client’s right to decide
- A voluntary service
- Empowerment
- Information retrieval
- A generalist service
Read more about this topic: Citizens Advice Bureau
Famous quotes containing the word principles:
“Prohibition will work great injury to the cause of temperance. It is a species of intemperance within itself, for it goes beyond the bounds of reason in that it attempts to control a man’s appetite by legislation, and makes a crime out of things that are not crimes. A Prohibition law strikes a blow at the very principles upon which our government was founded.”
—Abraham Lincoln (1809–1865)
“Struggle is the father of all things.... It is not by the principles of humanity that man lives or is able to preserve himself above the animal world, but solely by means of the most brutal struggle.”
—Adolf Hitler (1889–1945)
“His principles are like the bristles of a domesticated pig, they don’t pierce through the pork.”
—Franz Grillparzer (1791–1872)