Principles
The Citizens Advice service in England and Wales, Northern Ireland, and Scotland is guided by four principles. All Citizens Advice Bureaux and workers for the bureaux must adhere to these principles, and bureaux must demonstrate that they adhere to these principles in order to retain membership of the national umbrella bodies.
- A free service
- Confidentiality
- Impartiality
- Independence
The service is also committed to:
- Accessibility
- Effectiveness
- Community accountability
- The client’s right to decide
- A voluntary service
- Empowerment
- Information retrieval
- A generalist service
Read more about this topic: Citizens Advice Bureau
Famous quotes containing the word principles:
“Indigenous to Minnesota, and almost completely ignored by its people, are the stark, unornamented, functional clusters of concrete—Minnesota’s grain elevators. These may be said to express unconsciously all the principles of modernism, being built for use only, with little regard for the tenets of esthetic design.”
—Federal Writers’ Project Of The Wor, U.S. public relief program (1935-1943)
“Unless democracy is to commit suicide by consenting to its own destruction, it will have to find some formidable answer to those who come to it saying: “I demand from you in the name of your principles the rights which I shall deny to you later in the name of my principles.””
—Walter Lippmann (1889–1974)
“Though the ancients were ignorant of the principles of Christianity there were in them the germs of its spirit.”
—Herman Melville (1819–1891)