Citizens Advice Bureau - Principles

Principles

The Citizens Advice service in England and Wales, Northern Ireland, and Scotland is guided by four principles. All Citizens Advice Bureaux and workers for the bureaux must adhere to these principles, and bureaux must demonstrate that they adhere to these principles in order to retain membership of the national umbrella bodies.

  • A free service
  • Confidentiality
  • Impartiality
  • Independence

The service is also committed to:

  • Accessibility
  • Effectiveness
  • Community accountability
  • The client’s right to decide
  • A voluntary service
  • Empowerment
  • Information retrieval
  • A generalist service

Read more about this topic:  Citizens Advice Bureau

Famous quotes containing the word principles:

    “To abandon oneself to principles is really to die—and to die for an impossible love which is the contrary of love.”
    —Albert Camus (1913–1960)

    “[E]very thing is useful which contributes to fix us in the principles and practice of virtue.”
    —Thomas Jefferson (1743–1826)

    “Indigenous to Minnesota, and almost completely ignored by its people, are the stark, unornamented, functional clusters of concrete—Minnesota’s grain elevators. These may be said to express unconsciously all the principles of modernism, being built for use only, with little regard for the tenets of esthetic design.”
    —Federal Writers’ Project Of The Wor, U.S. public relief program (1935-1943)