IT Support
Membership of Citizens Advice gives each bureau access to the national information portal, known as AdviserNet and to internet access provided through a Virtual Private Network.
Information on clients' problems and the advice offered to them is entered into the CASE national database, the use of which has been compulsory since 2008. Although the data on CASE is centrally stored and backed up by Citizens Advice, the data can only be accessed by the bureau that entered the information.
Read more about this topic: Citizens Advice Bureau
Famous quotes containing the word support:
“Any relation to the land, the habit of tilling it, or mining it, or even hunting on it, generates the feeling of patriotism. He who keeps shop on it, or he who merely uses it as a support to his desk and ledger, or to his manufactory, values it less.”
—Ralph Waldo Emerson (18031882)
“Criticism is a study by which men grow important and formidable at very small expense. The power of invention has been conferred by nature upon few, and the labour of learning those sciences which may, by mere labour, be obtained, is too great to be willingly endured; but every man can exert some judgment as he has upon the works of others; and he whom nature has made weak, and idleness keeps ignorant, may yet support his vanity by the name of critic.”
—Samuel Johnson (17091784)