IT Support
Membership of Citizens Advice gives each bureau access to the national information portal, known as AdviserNet and to internet access provided through a Virtual Private Network.
Information on clients' problems and the advice offered to them is entered into the CASE national database, the use of which has been compulsory since 2008. Although the data on CASE is centrally stored and backed up by Citizens Advice, the data can only be accessed by the bureau that entered the information.
Read more about this topic: Citizens Advice Bureau
Famous quotes containing the word support:
“I believe, as Maori people do, that children should have more adults in their lives than just their mothers and fathers. Children need more than one or two positive role models. It is in your children’s best interest that you help them cultivate a support system that extends beyond their immediate family.”
—Stephanie Marston (20th century)
“The moral qualities are more apt to grow when a human being is useful, and they increase in the woman who helps to support the family rather than in the one who gives herself to idleness and fashionable frivolities.”
—Elizabeth Cady Stanton (1815–1902)