IT Support
Membership of Citizens Advice gives each bureau access to the national information portal, known as AdviserNet and to internet access provided through a Virtual Private Network.
Information on clients' problems and the advice offered to them is entered into the CASE national database, the use of which has been compulsory since 2008. Although the data on CASE is centrally stored and backed up by Citizens Advice, the data can only be accessed by the bureau that entered the information.
Read more about this topic: Citizens Advice Bureau
Famous quotes containing the word support:
“Children learn to care by experiencing good care. They come to know the blessings of gentleness, or sympathy, of patience and kindness, of support and backing first through the way in which they themselves are treated.”
—James L. Hymes, Jr. (20th century)
“War ... should only be declared by the authority of the people, whose toils and treasures are to support its burdens, instead of the government which is to reap its fruits.”
—James Madison (1751–1836)