Chip and PIN - Conversion

Conversion

Chip and PIN was trialled in Northampton, England from May 2003, and as a result was rolled out nationwide in the United Kingdom in 2004 with advertisements in the press and national television touting the "Safety in Numbers" slogan. During the first stages of deployment, if a fraudulent magnetic swipe card transaction was deemed to have occurred, the retailer was refunded by the issuing bank, as was the case prior to the introduction of Chip and PIN. On January 1, 2005, the liability for such transactions was shifted to the retailer; this acted as an incentive for retailers to upgrade their Point of sale (PoS) systems, and most major high-street chains upgraded on time for the EMV deadline. Many smaller businesses were initially reluctant to upgrade their equipment, as it required a completely new PoS system—a significant investment.

New cards featuring both magnetic strips and chips are now issued by all major banks. The replacement of pre-Chip and PIN cards was a major issue, as banks simply stated that consumers would receive their new cards "when their old card expires"—despite many people having had cards with expiry dates as late as 2007. The card issuer Switch lost a major contract with HBOS to VISA as they were not ready to issue the new cards as early as the bank wanted to.

Cardholders who are incapable of entering a PIN because of a disability can contact their bank to be issued with a Chip and Signature card.

In the Republic of Ireland a PIN has been required with Chip-and-PIN-enabled cards since 17 March 2007.

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