Chinatown Bus Lines - Service

Service

Chinatown buses run express, usually making no stops between the departure and destination points. This typically results in shorter travel times. The trip from State College, Pennsylvania, to New York City takes about four hours on the Chinatown bus, compared to more than seven hours on Greyhound.

Often, ticket booths are walk-up windows on the street, or are located inside restaurants and bakeries throughout a given Chinatown community. Some lines even simply collect cash-payment after passengers have boarded the bus. However, tickets are often sold online, either by the bus companies themselves or by portals and print-outs of confirmation emails are used as tickets.

Except in Boston, the lines rarely use stations of their own. Passengers are usually directed to wait along a given curbside for the arrival of the bus, although many companies offer waiting areas at or near the pickup points. Several bus stops are also near major hotels and in the parking areas of major Chinese supermarkets. In New York, several bus lines pick up passengers on a stretch of Forsyth Street at the foot of the Manhattan Bridge. Beginning in 1998, when the New York City Department of Transportation marked the strip a bus layover area, the sidewalk between Division Street and East Broadway, has served as a de facto terminal for the Chinatown buses.

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