Chief Marketing Officer - Challenges

Challenges

Ultimately, the CMO is responsible for facilitating growth, sales and marketing strategy. He or she must work towards objectives such as revenue generation, cost reduction, or risk mitigation. The unpredictable impact of marketing efforts, coupled with the need to drive profits, often leads to a short tenure for most CMOs. Forbes reported that the average CMO tenure in 2008 was just over 28 months.

Coupled with innovative thinking, the CMO must find practical solutions. Often, CMOs are challenged by the status quo. Deviations without monetary results can be misunderstood as incompetence and misguided thinking.

According to a 2011 IBM global study of 1,734 CMOs around the world, CMOs see customer loyalty as their top priority in the digital area; their second priority is to design experiences for tablets and mobile apps.

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