Performance
Considering the difficulties with which Central Trains contended, including sharing tracks with so many other operators, it did not perform too badly in its twilight months. The last figures released by the ORR (Office of Rail Regulation) rated Central Trains' performance at 84.8% for the PPM (Public Performance Measure) over the third quarter of the financial year 2007/8. This was an improvement over the same period last year, during which they achieved 82.7%. Their final MAA was 86.6%. They have always had a reputation for being poor performing with bad customer service though, and this may have been partly why they lost the franchise.
Read more about this topic: Central Trains
Famous quotes containing the word performance:
“They say all lovers swear more performance than they are able, and yet reserve an ability that they never perform; vowing more than the perfection of ten, and discharging less than the tenth part of one.”
—William Shakespeare (1564–1616)
“Still be kind,
And eke out our performance with your mind.”
—William Shakespeare (1564–1616)
“There are people who think that wrestling is an ignoble sport. Wrestling is not sport, it is a spectacle, and it is no more ignoble to attend a wrestled performance of suffering than a performance of the sorrows of Arnolphe or Andromaque.”
—Roland Barthes (1915–1980)