Sample Service
Real estate agents for example might display their 800 call capture phone number on a signrider (small, sometimes 12 × 30 sign that sits on top of the For Sale sign in a house owner's yard), with a call to action like "Free Recorded Information—Call 24 hours". When someone drives by, notices the sign, writes the phone number down and calls on his cell phone or land line, they are greeted by the real estate agent's personal greeting, directed to dial in the 4-digit extension for the home they are interested in. Then, they listen to a 45–60 second "audio tour" of the home.
At the end of the message, the caller can either leave a voice mail, transfer directly to the agent, request an automatic fax of specs for the home, enter another extension to listen about another home, or simply hang up.
Regardless of what they do, the agent who owns that 800 call capture phone number will be notified within 30 seconds of the caller's phone number. If the caller is calling from a home-based phone, then the real estate agent will also receive a notification with the caller's phone number, name and address.
Read more about this topic: Call Capture
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