Business Process Improvement - Methodologies

Methodologies

• Carrying out BPI is a project, so all principles of project management apply. This ensures, for example, that improvement processes do not conflict with each other (such issues would be addressed as part of risk planning).
• The first step in BPI is to define the existing structure and process at play (AS-IS).
• Then, the BPI process owners should determine what outcomes would add value to the organization's objectives and how best to align its processes to achieve those outcomes (TO-BE).
• Once the outcomes are determined, the organization's work force needs to be re-organized to meet the new objectives, using the variety of tools available within the BPI methodology.