BMC Remedy Action Request System - Applications Using Action Request System

Applications Using Action Request System

BMC Software is also the main developer of ARS applications. Following is a list of the best known applications built within the Action Request System framework.

  • BMC Atrium CMDB (previously linked to CMDB)
  • BMC Service Request Management (previously linked to self-service)
  • BMC Remedy Help Desk (previously linked to Helpdesk)
  • BMC Remedy Service Desk: Incident Management (previously linked to Service Desk (ITSM))
  • BMC Remedy Service Desk: Problem Management (previously linked to Service Desk (ITSM))
  • BMC Remedy Change Management (previously linked to Service Desk (ITSM))
  • BMC Remedy Customer Support (previously linked to Customer Support)
  • BMC Service Level Management (previously linked to Service Level Management)
  • BMC Remedy Asset Configuration Management (previously linked to Asset management)

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