Recognition
Backup Direct's online backup service has frequently been reviewed in magazine PC Pro. In 2006, it received a 4 out of 6 star rating, although compared to low-end cheap US technology. In 2008, although again compared mostly to US home backup services, the service received a 5 out of 6 star rating. In 2009, PC Pro recognised its UK support focus:
"This multi-layered support is reassuring, and unlike other suppliers it’s nice to hear an English voice at the end of a line when you do have questions..."
In 2008, Backup Direct was awarded Beacon Southwest status:
"in recognition of their high business achievements, openness to change, ambition for further growth and willingness to share knowledge and experience with other companies..."
In 2009, Backup Direct was recognised in the National Business Awards.
In 2010, Backup Direct was a finalist in the National Customer Service Awards National Customer Service Awards.
Backup Direct's Data Defence encryption service was covered in the Financial Times.
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