Critical Steps
- Establishing a "Book of Business" is the first step towards telecom auditing. The Book of Business can be an Excel spreadsheet compiled manually, that details every single line item charge associated with all corporate telecom, network and wireless payables, or it can be constructed by Electronic Data Interchange (EDI) feeds using TEM (Telecom Expense Management) software.
- Collect contractual agreements for each communication service that has a telecommunication agreement in place with your company. Copies of telecom service and equipment contracts can be requested from vendors if an Enterprise or Corporate HQ does not have a central library containing these legal documents.
- Obtain the State and Federal Tariffs filed by each phone service provider that pertains to each local, long distance and network circuit service that connects your business to the Local Exchange Carrier (LEC) in its geographic area.
- Reconcile the Book of Business, Telecom Contracts and the State and Federal Tariffs to identify any areas that can help lower a company's communications budget.
Read more about this topic: Audit (telecommunication)
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