The Arts Council of England developed a definition that attempts to embrace this broad term:
“The term Audience Development describes activity which is undertaken specifically to meet the needs of existing and potential audiences and to help arts organisations to develop on-going relationships with audiences. It can include aspects of marketing, commissioning, programming, education, customer care and distribution.”
Emphasis is also placed on the strong relationship audience development has with marketing, as audience development is also involved with building market share. It also focuses on finding audiences outside the mainstream –i.e. “new audiences” or “audiences from socially excluded groups”. Audience development also reflects the relationship with audiences that develops over time with a focus on the long term.
Different types of Audience Development activity are suitable for different types of organisations, from the large scale concert hall to the small scale arts centre.
As a process, audience development employs a range of marketing tools such as research, publicity, communication and customer relationship management. As an ethos, audience development places the audience at the heart of everything the organisation does.
Famous quotes containing the words audience and/or development:
“Growing has no connection with audience. / Audience has no
connection with identity. / Identity has no
connection with a universe. / A universe has no
connection with human nature.”
—Gertrude Stein (1874–1946)
“America is a country that seems forever to be toddler or teenager, at those two stages of human development characterized by conflict between autonomy and security.”
—Anna Quindlen (b. 1952)