Discrimination
A widely reported case concerned a gothic couple, Dani Graves and his fiancee Tasha Maltby, who wears a dog collar and lead. A driver had refused them travel and made comments to them, allegedly saying "We don't let freaks and dogs like you on."
Arriva Yorkshire has said "We take any allegations of discrimination very seriously" and is investigating the claims and the couple's complaints.
The company confirmed the couple were refused travel on two occasions due to "fears for passenger safety". In a statement the company addressed the issue, claiming that the dog lead was potentially dangerous. Arriva also said they would be writing to Mr Graves "to apologise for any distress caused by the way this matter was handled".
Read more about this topic: Arriva Yorkshire