Private and Public Sector Adaptation of ACSI
Only two companies have been licensed to apply the methodology of the ACSI for both the private and public sector: ForeSee (formerly called ForeSee Results) and CFI Group, Inc.
Read more about this topic: American Customer Satisfaction Index
Famous quotes containing the words private and, private, public and/or adaptation:
“They make a great ado nowadays about hard times; but I think that ... this general failure, both private and public, is rather occasion for rejoicing, as reminding us whom we have at the helm,—that justice is always done. If our merchants did not most of them fail, and the banks too, my faith in the old laws of the world would be staggered.”
—Henry David Thoreau (1817–1862)
“I fear the popular notion of success stands in direct opposition in all points to the real and wholesome success. One adores public opinion, the other, private opinion; one, fame, the other, desert; one, feats, the other, humility; one, lucre, the other, love; one, monopoly, and the other, hospitality of mind.”
—Ralph Waldo Emerson (1803–1882)
“You know, he wanted to shoot the Royal Family, abolish marriage, and put everybody who’d been to public school in a chain gang. Yeah, he was a idealist, your dad was.”
—David Mercer, British screenwriter, and Karel Reisz. Mrs. Dell (Irene Handl)
“Whatever there be of progress in life comes not through adaptation but through daring, through obeying the blind urge.”
—Henry Miller (1891–1980)