Airports Council International - Airport Service Quality Awards

Airport Service Quality Awards

The ACI gives out the Airport Service Quality Awards (AQS), based on passenger satisfaction ratings in the ASQ Survey, which is a global survey based on interviews with passengers on the day of travel. Along with the World Airport Awards by Skytrax, it is considered one of the most prestigious accolades in the industry.

The awards are given out in five categories:

  • Best Airport Worldwide
  • Best Airport by Region
  • Best Airport by Size
  • Best Regional Airport
  • Best Improvement

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