Airlines Receiving Most Complaints
In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. US Airways is also the US airline with the worst on-time performance, which might explain its rate of complaints.
Read more about this topic: Airline Complaints
Famous quotes containing the words receiving and/or complaints:
“Genius at first is little more than a great capacity for receiving discipline.”
—George Eliot [Mary Ann (or Marian)
“When complaints are freely heard, deeply considered and speedily reformed, then is the utmost bound of civil liberty attained that wise men look for.”
—John Milton (1608–1674)