Service
Originally, Air Southwest operated a buy-on-board service, which provided passengers with a variety of snacks and drinks available for purchase.
On 10 March 2010 however, they started offering complimentary refreshments on all flights. On morning departures, passengers had a choice of a sweet or savoury snack along with a hot or cold beverage, and a complimentary bar service was offered on departures after 1pm. Other product enhancements included the introduction of a hot towel service, along with a boiled sweet pre-departure.
Passengers were given allocated seating when they check-in. A 20 minute minimum check-in time was introduced for all passengers travelling from Plymouth and Newquay with hand luggage only.
The airline offered a premium service called Advantage. This service offered the following benefits:
- Free changes to booking up to two hours before flight departure
- Business lounge access
- Provided lotion (for women and men)
- Fast track security
- Free on-board refreshments
- Increased baggage allowance of 30 kg
Read more about this topic: Air Southwest
Famous quotes containing the word service:
“Mr. Speaker, at a time when the nation is again confronted with necessity for calling its young men into service in the interests of National Security, I cannot see the wisdom of denying our young women the opportunity to serve their country.”
—Lyndon Baines Johnson (1908–1973)
“In public buildings set aside for the care and maintenance of the goods of the middle ages, a staff of civil service art attendants praise all the dead, irrelevant scribblings and scrawlings that, at best, have only historical interest for idiots and layabouts.”
—George Grosz (1893–1959)
“We too are ashes as we watch and hear
The psalm, the sorrow, and the simple praise
Of one whose promised thoughts of other days
Were such as ours, but now wholly destroyed,
The service record of his youth wiped out,
His dream dispersed by shot, must disappear.”
—Karl Shapiro (b. 1913)