Criticism
In 2003 the company was criticised in the national media, after it was alleged that some call centre operatives cut calls short in order to reduce the average call time and to increase their bonuses. The company was warned that, had it encouraged the abuse, it could face a fine or lose its licence to operate. Oftel was satisfied, however, that the company had moved quickly to stamp out any abuses.
In 2008, the company was again criticised, for sending allegedly racist jokes on request via its text service. The jokes in question were requested by a man of Asian origin, who then complained to the local press.
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Famous quotes containing the word criticism:
“Cubism had been an analysis of the object and an attempt to put it before us in its totality; both as analysis and as synthesis, it was a criticism of appearance. Surrealism transmuted the object, and suddenly a canvas became an apparition: a new figuration, a real transfiguration.”
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“Of all the cants which are canted in this canting world—though the cant of hypocrites may be the worst—the cant of criticism is the most tormenting!”
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