The operational efficiency of water and sanitation services is typically measured through the level of non-revenue water and the ratio of staff per 1,000 connections.
Because of the low level of metering it is difficult to estimate the level of non-revenue water in Saudi Arabia. Only in the case of Riyadh, where meters exist, a meaningful estimate has been done, resulting in an estimated 34% of non-revenue water. It is broken down into 21% physical losses and 13% commercial losses from undermetering, illegal connections and authorized unbilled consumption such as for mosques. In addition, 24% of billed consumption is not being paid. The overall level is high by international standards.
A recent benchmarking study showed that the regional directorates are employing 10,500 people to serve 5.7 million customers. This corresponds to about 10 staff per 1,000 connections, which is more than three times higher than in the case of efficiently run utilities. The actual number of people employed in service provision is even higher because many directorates contract out specific services.
Read more about this topic: Water Supply And Sanitation In Saudi Arabia
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Famous quotes containing the word efficiency:
“Nothing comes to pass in nature, which can be set down to a flaw therein; for nature is always the same and everywhere one and the same in her efficiency and power of action; that is, natures laws and ordinances whereby all things come to pass and change from one form to another, are everywhere and always; so that there should be one and the same method of understanding the nature of all things whatsoever, namely, through natures universal laws and rules.”
“Ill take fifty percent efficiency to get one hundred percent loyalty.”
—Samuel Goldwyn (18821974)
“Never hug and kiss your children! Mother love may make your childrens infancy unhappy and prevent them from pursuing a career or getting married! Thats total hogwash, of course. But it shows on extreme example of what state-of-the-art scientific parenting was supposed to be in early twentieth-century America. After all, that was the heyday of efficiency experts, time-and-motion studies, and the like.”
—Lawrence Kutner (20th century)