User Support
Founded before the era of the internet and widely available computer resources the ST-ECF was founded with user support for European astronomers as the main goal. When internet connections across the Atlantic and powerful computers became the mainstay, the focus of the organization shifted towards data product and dedicated instrument science support.
Read more about this topic: Space Telescope European Coordinating Facility
Famous quotes containing the words user and/or support:
“A worker may be the hammer’s master, but the hammer still prevails. A tool knows exactly how it is meant to be handled, while the user of the tool can only have an approximate idea.”
—Milan Kundera (b. 1929)
“She isn’t harassed. She’s busy, and it’s glamorous to be busy. Indeed, the image of the on- the-go working mother is very like the glamorous image of the busy top executive. The scarcity of the working mother’s time seems like the scarcity of the top executive’s time.... The analogy between the busy working mother and the busy top executive obscures the wage gap between them at work, and their different amounts of backstage support at home.”
—Arlie Hochschild (20th century)