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Service Operations

Characteristics of Service Operations that are relevant to software services industry:

  • Intangibility: Service is produced instead of tangible product. Therefore service innovations can be easily copied by competitors.
  • Perishability: Human resource intensive services cannot be produced in advance, therefore demand and supply is difficult to manage. This also affects business scalability.
  • Heterogeneity: Service encounters are unique and customer needs vary, therefore software services are difficult to standardize and productize. Therefore service business is also difficult to scale.

Read more about this topic:  Software Business, Types of Software Businesses, Software Service Business

Other articles related to "service, services, operation, operations, service operations":

British Airways - History
... Concorde the world's first supersonic passenger service first flew in January 1976 from London Heathrow to Bahrain ... Services to the US were inaugurated to Washington Dulles airport on 24 May 1976 flights to New York JFK airport started on 22 September 1977 ... A service to Singapore was also operated in co-operation with Singapore Airlines, as a continuation of the flight to Bahrain ...
James Stewart - Military Service
... In August 1943, Stewart was assigned to the 445th Bomb Group as operations officer of the 703d Bombardment Squadron, but after three weeks became its commander ... actions as deputy commander of the 2nd Combat Bombardment Wing on the first day of "Big Week" operations in February and flew two other missions that week ... On March 30, 1944, he was sent to RAF Old Buckenham to become group operations officer of the 453rd Bombardment Group, a new B-24 unit that had just lost both its ...
Spitfire - Operational History - Service Operations
... with the RAF started with the first Mk Is K9789, which entered service with 19 Squadron at RAF Duxford on 4 August 1938 ... Those Spitfires V were the first to see service outside Britain ... Though some were used at the frontline in 1943, most of them saw service with the Protivo-Vozdushnaya Oborona (English "Anti-air Defence Branch") ...

Famous quotes containing the words operations and/or service:

    A sociosphere of contact, control, persuasion and dissuasion, of exhibitions of inhibitions in massive or homeopathic doses...: this is obscenity. All structures turned inside out and exhibited, all operations rendered visible. In America this goes all the way from the bewildering network of aerial telephone and electric wires ... to the concrete multiplication of all the bodily functions in the home, the litany of ingredients on the tiniest can of food, the exhibition of income or IQ.
    Jean Baudrillard (b. 1929)

    The gods’ service is tolerable, man’s intolerable.
    Plato (c. 427–347 B.C.)