Social Information Processing (theory) - Intimacy

Intimacy

Several theorists have explored the differences in intimacy developed through CMC versus face-to-face communication. Walther is convinced that the length of time that CMC users have to send their messages is the key factor that determines whether their messages can achieve the same level of intimacy that others develop face-to-face. Over an extended period the issue is not the amount of social information that can be conveyed online; rather, it’s the rate at which the information builds up. Any message spoken in person will take at least four times longer to communicate through CMC. When comparing 10 minutes of face-to-face conversation with 40 minutes of CMC, there was no difference in partner affinity between the two modes. Anticipated future interaction is a way of extending physiological time, which gives the likelihood of future interaction and motivates CMC users to develop a relationship. Relational messages provide interactants with information about the nature of the relationship, the interactants' status in the relationship, and the social context within which the interaction occurs. The “Shadow of the future” motivates people to encounter others on a more personal level. A chronemic cue is a type of nonverbal cue not filtered out of CMC and indicates how one perceives, uses, or responds to issues of time. Unlike tone of voice, interpersonal distance, or gestures, times is the one nonverbal cue that cannot be filtered out of CMC. For example, a person can send a text message at a certain time of the day and when someone responds back to them they can gauge how much time elapsed between messages. Social Information Processing says that a prompt reply signals deference and liking in a new relationship or business context. A delayed response to someone may indicate receptivity and more liking in an intimate relationship; partners who are comfortable with each other do not need to reply as quickly. So you would do well to send your text message at a time that fits the stage in the relationship and the tone that you want to convey. Others, such as Dr. Kevin B. Wright, examine the difference in developing and maintaining relationships both exclusively and primarily online. Specifically, Wright has found the effectiveness of “openness and positivity” in online communication versus avoidance in offline relationships.

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