Pros and Cons
The benefit of skinning in user interfaces is disputed. While some find it useful or pleasant to be able to change the appearance of software they use, a changed appearance can complicate technical support and training. A user interface that has been extensively customized by one person may appear completely unfamiliar to another who knows the software under a different appearance. It is often said by usability practitioners that this flexibility "requires the user to be an expert interaction designer" to tailor the software for best use.
Read more about this topic: Skin (computing)
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“Quite generally, the familiar, just because it is familiar, is not cognitively understood. The commonest way in which we deceive either ourselves or others about understanding is by assuming something as familiar, and accepting it on that account; with all its pros and cons, such knowing never gets anywhere, and it knows not why.... The analysis of an idea, as it used to be carried out, was, in fact, nothing else than ridding it of the form in which it had become familiar.”
—Georg Wilhelm Friedrich Hegel (1770–1831)