Passenger Focus is a watchdog non-departmental public body set up by the Government to protect the interests of Britain's rail passengers. The current Chief Executive is Anthony Smith.
The organisation offers information and advice to passengers and will pursue complaints on behalf of passengers which train companies have failed to resolve.
The organisation works out of two offices in London and Manchester. The organisation's headquarters are in Warrington.
Read more about Passenger Focus: History
Famous quotes containing the words passenger and/or focus:
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