External References
- Oslo Manual, 3rd Edition, 2005
- Oslo Manual, 2nd Edition, 1996
- Defining and Measuring Non-Technical Innovation: Oslo Manual and lessons learnt from innovation surveys
- Adam Holbrook, Lindsay Hughes, Operationalizing definitions of innovation at the level of the firm, 2000; looks at how the Oslo Manual is used.
Read more about this topic: Oslo Manual
Famous quotes containing the word external:
“For those parents from lower-class and minority communities ... [who] have had minimal experience in negotiating dominant, external institutions or have had negative and hostile contact with social service agencies, their initial approaches to the school are often overwhelming and difficult. Not only does the school feel like an alien environment with incomprehensible norms and structures, but the families often do not feel entitled to make demands or force disagreements.”
—Sara Lawrence Lightfoot (20th century)