Nexus One - Support

Support

On July 16, 2010, Google announced that the next shipment of Nexus One smartphones would be the last to be sold on their web store, stating "While the global adoption of the Android platform has exceeded our expectations, the web store has not. It’s remained a niche channel for early adopters, but it’s clear that many customers like a hands-on experience before buying a phone." The device will continue to be sold through retail stores, and other channel partners.

As of November 1, 2010 Google have closed the Nexus One support forums, redirecting users to the Google Mobile forum, which only has categories for software. The message shown to users was: "The Nexus One forum will be archived and become read-only on November 1st. Please see the Nexus One Terms of Sale for details regarding support. If you have questions about using applications on your Nexus One post them to the Google Mobile Forum." Also worthy of note is that the link to Terms of Sale on that message has no mention of support, contrary to what the message implies.

As of the announcement of Android 4.0, Ice Cream Sandwich, HTC has announced that there will be no more software updates for the Nexus One, as the hardware is now too old to run the new version of Android effectively.

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