Net Promoter

Net Promoter is a management tool that can be used to gauge the loyalty of a firm's customer relationships. It serves as an alternative to traditional customer satisfaction research.

Read more about Net Promoter:  Overview, Criticism of NPS

Famous quotes containing the words net and/or promoter:

    “it was you untying the snarls and knots,
    the webs, all bloody and gluey;
    you with your twelve tongues and twelve wings
    beating, wresting, beating, beating
    your way out of childhood,
    that airless net that fastened you down.”
    —Anne Sexton (1928–1974)

    “What every artist should try to prevent is the car, in which is our civilized life, plunging over the side of the precipice—the exhibitionist extremist promoter driving the whole bag of tricks into a nihilistic nothingness or zero.”
    —Wyndham Lewis (1882–1957)