Recent Trends
GoDaddy.com's phone support gives the user the option of holding without music. "If you would prefer to hold without music, press the pound key now."
With the application of newer equipment, Music on Hold devices can now actually interact with the caller. No additional programs are required on the platform, as all the logic is done with the MoH device. This can include services such as 'Polling on Hold', rating your customer service officer anonymously, etc.
Read more about this topic: Music On Hold
Famous quotes containing the word trends:
“Power-worship blurs political judgement because it leads, almost unavoidably, to the belief that present trends will continue. Whoever is winning at the moment will always seem to be invincible.”
—George Orwell (1903–1950)
“A point has been reached where the peoples of the Americas must take cognizance of growing ill-will, of marked trends toward aggression, of increasing armaments, of shortening tempers—a situation which has in it many of the elements that lead to the tragedy of general war.... Peace is threatened by those who seek selfish power.”
—Franklin D. Roosevelt (1882–1945)