Recent Trends
GoDaddy.com's phone support gives the user the option of holding without music. "If you would prefer to hold without music, press the pound key now."
With the application of newer equipment, Music on Hold devices can now actually interact with the caller. No additional programs are required on the platform, as all the logic is done with the MoH device. This can include services such as 'Polling on Hold', rating your customer service officer anonymously, etc.
Read more about this topic: Music On Hold
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