Music on hold (MOH) is the business practice of playing recorded music to fill the silence that would be heard by telephone callers who have been placed on hold. It is especially common in situations involving customer service.
Music on hold is sometimes referred to as phone on hold, message on hold, on hold messaging, etc.
Read more about Music On Hold: Equipment and Formats, Styles of Music, Recent Trends
Famous quotes containing the words music and/or hold:
“The dignity of art probably appears most eminently with music since it does not have any material that needs to be discounted. Music is all form and content and elevates and ennobles everything that it expresses.”
—Johann Wolfgang Von Goethe (1749–1832)
“Though in the trade of war I have slain men,
Yet do I hold it very stuff o’ the conscience
To do no contrived murder. I lack iniquity
Sometimes to do me service.”
—William Shakespeare (1564–1616)