Music on hold (MOH) is the business practice of playing recorded music to fill the silence that would be heard by telephone callers who have been placed on hold. It is especially common in situations involving customer service.
Music on hold is sometimes referred to as phone on hold, message on hold, on hold messaging, etc.
Read more about Music On Hold: Equipment and Formats, Styles of Music, Recent Trends
Famous quotes containing the words music and/or hold:
“The first condition for making music is not to make a noise.”
—José Bergamín (1895–1983)
“You hold me up to the light in a way
I should never have expected, or suspected, perhaps
Because you always tell me I am you,
And right. The great spruces loom.
I am yours to die with, to desire.”
—John Ashbery (b. 1927)