Music on hold (MOH) is the business practice of playing recorded music to fill the silence that would be heard by telephone callers who have been placed on hold. It is especially common in situations involving customer service.
Music on hold is sometimes referred to as phone on hold, message on hold, on hold messaging, etc.
Read more about Music On Hold: Equipment and Formats, Styles of Music, Recent Trends
Famous quotes containing the words music and/or hold:
“But the dark changed to red, and torches shone,
And deafening music shook the leaves; a troop
Shouldered a litter with a wounded man,
Or smote upon the string and to the sound
Sang of the beast that gave the fatal wound.”
—William Butler Yeats (1865–1939)
“The child hand raised to reach the holding hand. Hold the old holding hand. Hold and be held.”
—Samuel Beckett (1906–1989)