Further Criticism and Reform
Chief Executive Evans was criticised as actively seeking-out complaints about solicitors and as showing an excess of zeal in making work for her organisation in a bid to attract more funding.
Complaints handling was further criticised in Sir David Clementi's 2004 report into regulation of legal services.
When the Legal Services Act 2007 fully came into force, the Legal Services Complaints Commissioner was abolished and replaced with an Office for Legal Complaints which supervises the complaints handling of solicitors, barristers and other legal professionals.
Read more about this topic: Legal Complaints Service
Famous quotes containing the words criticism and/or reform:
“Good criticism is very rare and always precious.”
—Ralph Waldo Emerson (1803–1882)
“The prostitute is the scapegoat for everyone’s sins, and few people care whether she is justly treated or not. Good people have spent thousands of pounds in efforts to reform her, poets have written about her, essayists and orators have made her the subject of some of their most striking rhetoric; perhaps no class of people has been so much abused, and alternatively sentimentalized over as prostitutes have been but one thing they have never yet had, and that is simple legal justice.”
—Alison Neilans. “Justice for the Prostitute—Lady Astor’s Bill,” Equal Rights (September 19, 1925)