Campaign
His positions prompted discussion on the Local Government Chronicle (LGC) website with David Walker, Managing Director, Communications & Reporting, at the Audit Commission, who responded strongly.
The debate was also covered in newspapers including The Times, which featured it on 31 July 2009.
Seddon wrote an open letter dated 31 January 2011 calling for the Rt. Hon Iain Duncan Smith and Lord Freud, the ministers responsible for Welfare Reform, to "halt the current programme of reorganisation associated with the Single Universal Credit and embark on a better course". In the letter, he says "This campaign is not about the concept of the Single Universal Credit as such. It is about the design and implementation of its delivery". He says the weakness in the proposals for online and call centre delivery of the new Single Universal Credit is the "continuing unquestioning faith in economies of scale". A petition was started on the Government e-petitions site as part of the campaign on 18th August 2011. The petiton calls for Iain Duncan Smith to rethink the centralised IT-dominated service design of Universal Credit.
Read more about this topic: John Seddon
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